Judy Day <p><strong>Shipping Information</strong></p> <p>Orders sent to Alaska, Hawaii or PO boxes are sent <span class="caps">USPS </span>Priority Mail. Within the contiguous 48 states, small items will ship <span class="caps">USPS </span>Priority Mail. All other orders are sent via <span class="caps">UPS</span> ground unless otherwise requested.</p> <p><strong>International Orders</strong></p> <p>We are currently not shipping outside the <span class="caps">USA</span> except to except Canada</p> <p><strong>Shipping to Canada</strong></p> <p>Shipping prices are stated in U.S. dollars. Delays are common when shipping to Canada due to handling of duty and <span class="caps">GST</span>, please factor this in when placing your order. We do not offer overnight delivery to Canada. Please allow approximately ten business days from the date your order was placed for arrival.</p> <p><strong>Delivery Time</strong></p> <p>Most orders will be delivered within 5 &#8211; 10 business days from the date your order was placed, provided that all products ordered are available and in stock. If an item is out of stock, we will hold the order until all items are available.</p> <p>For faster delivery we are happy to expedite your order for an additional charge.</p> <p>Overnight delivery is available for most items shipping to addresses in the continental U.S. For overnight delivery, orders must be submitted Monday through Friday by 12 p.m. <span class="caps">PST </span>(Pacific Standard Time). Overnight delivery orders placed on Thursday after 12 p.m. <span class="caps">PST</span> through Friday 12 p.m. <span class="caps">PST</span> will arrive on Monday. Overnight delivery orders placed on Friday after 12 p.m. <span class="caps">PST</span> and over the weekend will arrive on Tuesday.</p> <p>Please note that we cannot expedite deliveries to PO boxes or to addresses outside the continental United States.</p> <p><strong>Taxes</strong></p> <p>California State residents will be charged an additional 8.25% for California State Taxes.</p> <p><strong>Returns</strong></p> <p>DreamTime has built its worldwide reputation on the principle of innovative design, high quality products, and friendly, informed customer service. We&#8217;ll replace any item that is damaged or defective other than through normal wear and tear.</p> <p>If the item you purchased is damaged upon receipt, return the item &#8220;parcel paid&#8221; within 20 days of delivery for a full refund.</p> <p>If you are returning for any other reason, the item must be returned in the original &#8220;package parcel&#8221; within twenty days of receipt of product. No <span class="caps">COD</span>&#8217;s will be accepted. You will receive a full refund minus shipping and handling plus a 20% percent re-stocking fee.</p> <p>If a product is returned due to faulty shipping address, the account will be credited the cost of the product, not the cost of shipping.</p> 2008-12-01T09:16:36-08:00 shipping-and-returns 727112 2008-12-01T09:16:36-08:00 226642 2009-02-01T15:51:11-08:00 *Shipping Information* Orders sent to Alaska, Hawaii or PO boxes are sent USPS Priority Mail. Within the contiguous 48 states, small items will ship USPS Priority Mail. All other orders are sent via UPS ground unless otherwise requested. *International Orders* We are currently not shipping outside the USA except to except Canada *Shipping to Canada* Shipping prices are stated in U.S. dollars. Delays are common when shipping to Canada due to handling of duty and GST, please factor this in when placing your order. We do not offer overnight delivery to Canada. Please allow approximately ten business days from the date your order was placed for arrival. *Delivery Time* Most orders will be delivered within 5 - 10 business days from the date your order was placed, provided that all products ordered are available and in stock. If an item is out of stock, we will hold the order until all items are available. For faster delivery we are happy to expedite your order for an additional charge. Overnight delivery is available for most items shipping to addresses in the continental U.S. For overnight delivery, orders must be submitted Monday through Friday by 12 p.m. PST (Pacific Standard Time). Overnight delivery orders placed on Thursday after 12 p.m. PST through Friday 12 p.m. PST will arrive on Monday. Overnight delivery orders placed on Friday after 12 p.m. PST and over the weekend will arrive on Tuesday. Please note that we cannot expedite deliveries to PO boxes or to addresses outside the continental United States. *Taxes* California State residents will be charged an additional 8.25% for California State Taxes. *Returns* DreamTime has built its worldwide reputation on the principle of innovative design, high quality products, and friendly, informed customer service. We'll replace any item that is damaged or defective other than through normal wear and tear. If the item you purchased is damaged upon receipt, return the item "parcel paid" within 20 days of delivery for a full refund. If you are returning for any other reason, the item must be returned in the original "package parcel" within twenty days of receipt of product. No COD's will be accepted. You will receive a full refund minus shipping and handling plus a 20% percent re-stocking fee. If a product is returned due to faulty shipping address, the account will be credited the cost of the product, not the cost of shipping.